The small Version: If you’re searching for a distinctive gemstone or special wedding present, Leibish & Co. provides a strong supply of high-quality, colorful, and conflict-free diamonds and gems. The family-run business is running online since 1998 with an individual touch containing gained perform business the world over. Leibish & Co. allows you purchasing loose stones or even to make use of its cost-free “Design your” device to create your own perfect piece of jewellery your. With many years of expertise and good workmanship under its gear, Leibish & Co. is found on the verge of broadening the inventory to watches as well as other accessories.
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When Leibish Polnauer founded 1st internet based diamond company in 1998, it got almost an entire day to upload one picture and explanation to his website â but he had been a visionary which saw potential in the fledgling field of ecommerce. “as he views the possibility in a thought, he will probably try everything in his power to progress along with it,” stated Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish produced a successful, family-run operation along with his girlfriend and kids offering in leadership roles. Obtained grown a fruitful web based business with practices positioned throughout the world. Leibish & Co. is a leader in unique coloured expensive diamonds and gemstones which are difficult to find someplace else. Their diamonds may conflict-free, basically a key point for most consumers.
“men and women reach us simply because they search for some thing somewhat various, anything more unique than what everyone has,” Benji said.
While Leibish & Co. provides top-quality old-fashioned diamonds, the company focuses primarily on colorful, special jewelry. Whenever asked why business features these a higher client return rate, Benji rapidly pinpoints the primary reason.
“its a mixture of outstanding products, great service, and precious jewelry created towards highest levels of perfection,” he said. “The jewelry we make just isn’t your everyday, mass-produced kind of item. Every piece is custom-made to perfectly suit the diamond or gem chosen by customer.”
A household Affair With Personal Service
Leibish & Co. is actually a genuine family members business, with Leibish’s loved ones playing crucial functions inside the organization.
Leibish functions as Founder and chairman of this company, while his wife, Rosi, will be the company’ occasions management. Their unique oldest girl, Chavi, serves as top honors Jewelry Designer â which can be an enormous responsibility since custom precious jewelry makes up a lot more than 50percent of this businesses company, Benji mentioned.
Leibish’s oldest daughter, Yossi, may be the President of Leibish & Co. Another daughter, Shmulik, that is a graduate of the Gemological Institute of The usa, will be the Chief Diamond Buyer the organization. “Shmulik is, honestly, among a lot of talented color diamond experts in the industry,” Benji said.
Leibish’s boy Itzik may be the businesses COO and runs the nyc office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, may be the business’s CFO.
“as among the longtime people in the team, I can let you know that, though there isn’t any relationship, they start thinking about me, yet others, section of their family,” Benji said. “most of us bring our own knowledge into business, but work together to consistently expand the company.”
Clients are also treated like family at Leibish & Co., the spot where the company invests energy into individual solution and revenue. “If you have ever dealt with one certain representative, for example, that is the exact same person you can expect to constantly manage, no matter what you may be calling or creating within,” Benji mentioned. “do not believe in moving consumers around to different departments if they have a question or particular concern they wish to manage.”
Clients Come From throughout the World
Leibish features some various kinds of clients: there are people, which mainly shop through the web site, merchants, and the ones when you look at the trade business, exactly who typically visit the organizations main workplaces in New York, Israel, and Hong-Kong.
Most Leibish & Co.’s customers are from the usa. The then most popular market is Canada, followed by the uk, Australian Continent, Hong-Kong, in addition to remainder of European countries.
Consumers at every stage of life shop at Leibish & Co., though the majority are between the centuries of 35 and 54, Benji stated. In addition, the company garners approximately 300,000 web site check outs each month â and helps to keep almost all of the clients coming back again.
“with more than a 70per cent return buyer status, we remain extremely popular businesses within niche,” the guy mentioned.
Colorful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. stocks top-quality jewellery, but in addition preserves inventory freedom, particularly for internet based consumers, Benji said. The organization sells numerous free expensive diamonds and priceless gemstones, but its important products are customized jewelry productions.
“We hold a large assortment of multicolor diamond and gem precious jewelry, with a few associated with the rarest shades previously seen,” the guy mentioned. “the audience is acknowledged most readily useful by our very own bread-and-butter services and products â yellow diamond and green diamond wedding bands. However, we offer diamonds of almost every tone, and valuable gemstones â such as sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless expensive diamonds, also, but the knowledge is within the world of color.”
For clients with one thing in mind and require help making it possible, Leibish & Co. offers a “Design yours” jewellery tool, which Benji stated is actually their most widely used item.
“Naturally, when looking for an unique piece, men and women usually wish specific stones and establishing styles they’ve already dropped crazy about,” the guy stated. The “Design a” device enables clients to build an item by using the rock, placing, and material regarding choice.
“it permits these to deliver their desires alive â with this knowledge in artistry,” Benji told all of us.
Add-ons & unique on the web Tools in Store for Leibish & Co.
since it looks forward to the long run, Leibish & Co. is gradually moving toward higher-ticket items plus product assortment. The firm feels comfy branching over to new product lines due to the determination and love it relates to finest their present projects.
“We have spoken of introducing numerous extras â particularly luxury watches, bags, and even pens,” Benji stated. “But we made a decision to hold back until we first perfected our primary distinct product, that is diamonds.”
Leibish & Co. can also be researching to continue mastering the common internet site, also. A proven way it intends to improve its online experience is through adding augmented real life characteristics, which will offer digital customers more of an in-store knowledge.
As a business along with its sources in colourful diamonds and e-commerce, Leibish & Co. consistently innovate in a normal market which views change because different, maybe not the rule.